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At Insurance Corporation we're very proud of our staff and island roots, here are a few of the activities we've been up to recently both professionally and in the community.

What Our Staff Say at Insurance Corporation… Natasha Lucock

We are proud of our staff and like to hear from them on how life is at Insurance Corporation. We asked Natasha Lucock from our offices in Jersey

“I am now in my 10th year of working at Insurance Corporation since joining as an Assistant Underwriter in 2004. I have always been encouraged to challenge myself and given the support, freedom and encouragement to grow. I feel proud to work for such a great company. I love the camaraderie, being part of something that gives back to the local community and the fact that everyone cares about the job they do. My job challenges me in different ways, keeps me engaged and gives me a reason to smile everyday!” 



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What Our Staff Say at Insurance Corporation… Jo Sweeney

We are proud of our staff and like to hear from them on how life is at Insurance Corporation. We asked Jo Sweeney from our Underwriting Team in Jersey

“ICCI is a fantastic place to work! Career development is very important to me and ICCI continually provide me with the training and learning opportunities I need in order to work towards and achieve my Goals.  On a more personal level when faced with some challenging times, ICCI have proven to be a most compassionate employer. It is a real comfort to know that in times of difficulty you can rely on your employer for support”



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Insurance Corporation Healthcare Bursary Winners

The winners from the final 5 entrants to the ICCI Healthcare Bursary were announced today.

Nancy Golland, Judy Moore and Olwen Bain-Brehaut from HSSD were awarded £2,000 to help fund their initiative – ‘Activity Levels In The Elderly – A Pilot Study’.

“It’s made me excited to think that we can actually take our project into action, because it’ll make a difference in the elderly community and expand to improve people’s lifestyles and health.” Judy Moore



The runner-up prize was awarded to Susan Steer, who hopes to “develop an assistive technology resource and demonstrate its effectiveness in the older adults community mental health team.”

Congratulations to all of the 5 entrants and their projects, including ‘The Amber Care Bundle’, ‘The Introduction of an Insulin Passport’, and ‘Safe as Houses’.

Thank you to the Deputy Bailiff Richard McMahon for presenting this years awards.

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Employee of the Month – October 2014

We’re delighted to announce that the winner of our October Employee of the Month award is Gill Blondel from our Customer Services team!

“Gill’s performance was outstanding throughout the month of October, ensuring her Customer Services Team maintained a healthy work state, whilst also training two new members of staff. 

Gill demonstrated real commitment over an extended period whilst the recruitment process was on going, working additional hours as necessary and taking pride in her work. Gill endeavours to lead by example and has maintained effective working relationships with the underwriting team, with able assistance from Anna Wilkins, helping to ensure a continued quality service provision. 

Congratulations and very well done Gill, our October Employee of the Month.” Glyn Smith, Managing Director. 

Gill Blondel October Employee of The Month

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ICCI Healthcare Bursary Judges Meet Shortlisted Five

JUDGING for the Insurance Corporation Healthcare Bursary has taken place and the winning projects will be announced this week (6 November) at a special luncheon for entrants and previous winners.

Eleven entries were received from across HSSD, which were then shortlisted to five. Each of the entrants presented their project to a judging panel consisting of HSSD deputy chief officer Richard Evans, Insurance Corporation managing director Glyn Smith, HSSD HR business partner Anita Gaudion, Insurance Corporation HR and PR executive Michelle Arundale and HSSD HR advisor Heather West. 

‘Insurance Corporation has been running the bursary since 1991, this year I was able to join my colleague, Michelle, and senior representatives from HSSD on the panel to hear for myself the incredible projects being suggested from a broad cross-section of health and social services staff. To experience for myself the passion for which these health professional speak about their work was very humbling and I’m so pleased that we have been able to choose two projects for the £2,000 and £1,000 prizes that will truly have a positive impact on health and social care provision in the Bailiwick.’ Glyn Smith, Managing Director.

The shortlisted five were:


Nancy Golland advanced physiotherapist; Judy Moore lecturer in healthcare studies; Olwen Bain-Brehaut ward sister at Le Marchant Ward.

Aim: To implement the introduction of new measures that promote increased mobility and increased activity during the day for elderly inpatients during inpatient admissions on Le Marchant Ward. To enhance patient’s programmes with trial of an activity recording computerised monitor – Activpal. This technology will enable us to assess whether increased activity and mobility levels as an inpatient on Le Marchant Ward has a positive effect on overall outcome for patients.

Increased intensity of activity and mobility may result in reduced length of stay with patients recovering or improving their level of function sooner requiring fewer days in hospital. Sustaining benefits made as an inpatient may also carry over into improved wellness on discharge that can assist in the prevention of longer-term health issues.


Karen Leach, service manager community health and wellbeing.

Aim: To improve end of life care for people by implementing the AMBER care bundle within two pilot sites within the Princess Elizabeth Hospital. The AMBER care bundle provides a systematic approach to manage the care of hospital patients who are facing an uncertain recovery and who are at risk of dying in the next one to two months. It is an intervention that can fit within any care pathway or diagnostic group for patients whose recovery is uncertain.

It does not change a patient’s treatment or care – it helps staff to realise when they should talk with the patients about what treatment and care they would prefer should the worst happen. It is a simple tool which combines identification questions, four clinical interventions and systematic monitoring that can be applied in adult ward settings.

The AMBER care bundle contributes to people being treated with dignity and respect and enables them to receive consistent information from their healthcare team. It helps people and their carers to be fully involved in making decisions and knowing what is happening with their care.


Susan Steer, occupational therapist older adults mental health team.

Aim: Living Well with Dementia: A National Strategy (2009) highlight how improvements can be made to community services so that they are responsive to the person’s individual needs. Utilising assistive technology (sensors etc) is one way to achieve this by keeping someone safe and living independently and reducing increasing pressures on dementia care services.

The project is to develop a resource pack of assistive technology to use in helping assess people living with dementia. The technology will be easily accessible for assessment training and demonstration purpose so that the team can support the person’s choice to remain in their home.


Alison Place, diabetes speciality nurse

Aim: To introduce a document called an insulin passport in accordance with NPSA guidelines (UK). The problems currently (nationwide): a) insulin users are frequently dispensed the right insulin but in the wrong pen device b) occasionally the wrong insulin type is dispensed specific problem (locally): There is often a delay in the repeat prescribing of insulin within the surgeries.

The proposed solution: an insulin passport. This will be: a) credit card sized and laminated, to be kept conveniently in the wallet b) a patient held record facilitating the accurate and timely dispensing of essential medication c) a ‘prompt’ for surgeries, pharmacies and paramedics enabling appropriate intervention, both elective and emergency.


Tobin Cook, deputy chief environmental health officer; Catherine Rirsch, environmental health officer

Aim: Development of a mobile friendly website ‘Safe as Houses’ to educate and inform landlords and tenants about basic housing standards expected in local properties. This would be a simple, free, visual reference point accessible to all. An information and direct referral portal for internal stakeholders eg Housing, Social Security, Fire Department etc and external stakeholders eg the public, Citizens Advice Bureau, landlords, letting agencies etc. The site will use simple visual references and descriptions eg embedded videos, photographs etc to depict acceptable and unacceptable standards. It is hope that increased knowledge and referrals will improve housing conditions and provide early intervention to reduce housing-associated physical and mental health conditions as well as reducing housing related accidents.

The presentation will take place midday on 6 November at The Venue in the presence of Deputy Bailiff Richard McMahon and will also be an opportunity for the audience to hear from last year’s winners and runner-up.


Caption: (L-R) Michelle Arundale, Glyn Smith, Richard Evans, Anita Gaudion, Heather West.

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