Insurance Corporation

COVID-19 FCA test case FAQ

On Tuesday 15th September 2020, the court posted its judgment in relation to the test case on business interruption claims led by the FCA on behalf of policyholders. RSA was a party to these proceedings, and the judgment, as expected, is very lengthy and complex. We alongside other parties to the case are now working through the impact at a policy wording and customer level.

You can read the judgment here or visit the FCA’s business interruption hub for more information. Scott Egan, CEO of RSA UK and International, said:

 “Throughout the pandemic RSA has been settling claims from both commercial and personal lines customers, as well as participating in industry initiatives to support communities around the UK. We’re committed to continuing to play our part to help individuals and businesses manage and recover from the impact of Covid-19.”

“The test case set out to consider how a number of business interruption policy wordings should respond to Covid-19, and today’s judgment is an important milestone for customers and for insurers. It is also a complex judgment, and it will take some time for all parties involved to review it. We are now working through the judgment to determine next steps, and we will continue to work with our partners to communicate fully with our policyholders throughout the coming weeks, whether they have currently made a claim with us or not.”

What happens next?

All parties to the case are now reviewing the judgment, including considering whether there are aspects they may now wish to appeal. A hearing to address the question of appeals will be held in October.

Do customers need to resubmit claims?

No, if you have already sent us your claim we will review it once the relevant legal processes are concluded. We will keep you updated on the status of your claim throughout.

If a customer has not made a claim yet, what information do they need to send Insurance Corporation to make a claim now?

If you have not made a claim and wish to make one, please speak to your broker who will help you through the process.


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